Important COVID Update
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Tenants

Emergency Repairs

In cases where repairs, or lack of repair, could cause injury to the tenant or damage to the property then they could be classed as ‘emergency repairs’ please call your Property Manager, or the Gisborne Office immediately! If you are unable to make contact with your property manager, please read the below:

Emergency repair examples may include (but are not limited to):

  • Water pipes have broken or burst
  • Blocked or broken toilet (if a second toilet is not available)
  • Serious roof leak
  • Gas leak
  • Dangerous electrical fault (e.g. loose power point or live wire)
  • Flooding / rain water inundation
  • Serious storm or impact damage (e.g. car impact into garage)
  • Failure or breakdown of the gas, electricity or water supply to the premises
  • Failure or breakdown of an essential service or appliance required for water or cooking
  • Hot water service failure

If one of these issues is this is the case, and you are unable to make contact with your property manager, please contact the below trades people directly, and make it very clear that you are renting through Ray White Gisborne, and you are unable to make contact with your Property Manager. If the work required is not an emergency, and you do not have prior approval to complete this work, you may be liable to pay the invoice.

Plumbing: Mike Low 027 407 2379 | Ashley Harrison 027 554 0116

Electrical: Jason Low 027 413 6359 | Ashley Harrison 027 554 0116

Gas: Ashley Harrison 027 554 0116 | Ravi Chandra  027 911 2201

Building/Roofing Work: Mark James 021 026 99602 | Bruce Drummond 027 686 9748

If the work required is not an emergency, and you do not have prior approval to complete this work, you may be liable to pay the invoice.